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Federal Citizen Information Center (FCIC)

Since 1970, the Federal Citizen Information Center (FCIC) has been a trusted one-stop source for answers to questions about consumer problems and government services. FCIC is a separately funded part of the Office of Citizen Services and Communications in the U.S. General Services Administration. Consumers can get the information they need in a variety of ways:

1.  By calling toll-free 1(800) FED-INFO from 8 a.m. to 8 p.m., Eastern Time, M - F for federal information and assistance;

2.  By visiting one of FCIC's family of websites, including:

www.USA.gov - the U.S. government's official web portal
www.pueblo.gsa.gov - featuring a wealth of information on a variety of consumer topics
www.kids.gov - links to Federal kids' sites and some of the best kids' sites from other organizations, all grouped by subject
www.consumeraction.gov - online access to the Consumer Action Handbook with links to hundreds of companies and state and local government offices to register complaints directly;

3.  By using the free, quarterly Consumer Information Catalog to order copies of free and low-cost Federal publications on government benefits, housing, money management, credit, health, education, travel, and much more. Catalogs and publications in English and Spanish can be ordered by calling toll-free 1-888-8PUEBLO; that's 1-888-878-3256 or writing: Federal Citizen Information Center, Pueblo, CO 81009.

Jim Zawada

Account Executive
Federal Citizen Information Center (FCIC)
1800 F Street, NW, Room G-142
Washington, DC 20405

Phone: (202) 501-1794

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Jacqueline Snee

Consumer Information & Outreach
1800 F Street, NW, Room G-142
Washington , DC 20405

Phone: (202) 501-1794
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www.pueblo.gsa.gov