04/13/2012 National Foundation for Credit Counseling



National Foundation for Credit Counseling



Founded in 1951, the National Foundation for Credit Counseling is the nation’s largest and longest-serving network of nonprofit credit counseling agencies.  Through approximately 750 physical locations across the country, the NFCC Members help close to three million consumers annually with problems related to personal finance issues. 


NFCC Member Agencies provide a variety of services, including:  

• Budget counseling and education;

• Debt management plans;

• Counseling referral services;

• Financial literacy courses;

• Housing counseling;

• Bankruptcy counseling and education; and

• Additionally, one-third of our members are multi-service agencies specializing in community-based social service programs.

Every client of NFCC Member Agencies receives comprehensive money management services based on their individual needs. Members provide free and/or affordable services, which are offered in-person or by phone. Many agencies also offer Web-based services. Housing counseling is also provided by many members for consumers who want to purchase homes, and those who have fallen behind on their mortgage payments.

National Accreditation

Each NFCC Member Agency is individually accredited by the Council on Accreditation (COA). COA is an independent, third-party, not-for-profit, accrediting organization that has reviewed more than 1,500 social service programs to ensure compliance with best-practices standards. All NFCC Member Agencies must be re-accredited by COA every four years.

Certified Counselors

The NFCC is highly recognized within the industry and by creditors for its trademarked Counselor Certification Program. All NFCC member counselors must complete the NFCC’s comprehensive, quality training program to guarantee their ability to provide quality education and assistance to consumers.


The NFCC needs your help spreading the word that substantive and legitimate credit counseling and education is available. The counseling is either free or low cost, while the Agencies offer a variety of workshops all free of charge and open to the public.  The current economic conditions have created financial pain for many. Let an NFCC Member Agency help your friends and neighbors get on the path to financial wellness.  To be automatically connected to the agency closest to you, dial (800) 388-2227, or go online to www.NFCC.org.


The 2012 Financial Literacy Survey was published in early April.  The survey, conducted by Harris Interactive, tested consumers’ attitudes and behaviors around spending, saving, credit, debt and other areas related to personal finance.  Some of the results were as follows:

  • 41 percent of respondents gave themselves a C, D or F in their knowledge of personal finance; 
  • More than half of adults surveyed admit they do not have a budget;
  • Fully one-third of U.S. adults, or more than 77 million Americans, do not pay all of their bills on time, and
  • Two in five adults are now saving less than last year, and 39 percent have zero non-retirement savings.

The good news is that 80 percent of Americans said they would benefit from advice and answers to everyday financial questions from a professional.  As you can see, telling your stakeholders about the services available through an NFCC Member Agency could be doing them a real favor.  To view the full survey, go to www.NFCC.org and look in the Newsroom under the Financial Literacy Survey icon.


Gail Cunningham
(202) 677-4355
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